How to Get Great Customer Service

March 11, 2015 9:08 am

by Jennifer Freeman

how to get good customer service

How to Get Great Customer Service

 

Rather than walking out of the store in frustration when you come up against bad or challenging customer service, try these few tips to help change the situation and get good customer service:

  • Be Nice: This may be difficult, but losing your temper is always counterproductive.  Be polite with whomever you’re talking to. Compliments go a long way.
  • Go Online: A complaint on Twitter or Facebook can attract quick attention by the companies. Most companies monitor the Web for issues that may hurt their brand, and respond quickly to dissolve heated situations.
  • Follow the Chain: Ask to see a supervisor. If that doesn’t work, talk to the manager, and if you’re still dissatisfied, send an email to customer service or give the 800 phone number a call.
  • Drop Names: Don’t hesitate to mention the “other guy”. If, for instance, a salesperson won’t let you use a coupon a day early, say you’re headed straight to the competition or the same store down the street that understands their policies. A little leverage can work wonders.

Over my years of couponing many times when a cashier or manager says, “this coupon can’t be used” discovering what the problem is can result in better outcomes.  Regarding coupons specifically,  ask non-threatening questions  (“what seems to be the problem” or “can you show me why this coupon can’t be used” or “what is the stores specific policy about that”)  many times you’ll end up with good results!   It gives you an opportunity to share why this is a coupon should be accepted!  I find most often it is just a simple misunderstanding of the sale or coupon that can easily be corrected.

 

The moral of the story can simply be ask questions and listen then listen.  These are my best Tips on how to get good customer service.  

Do you have any Tips to add that have helped you get great customer service?  Please share your secrets for getting great customer service.

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What’s best to buy in March?

March 4, 2015 9:20 am

by Jennifer Freeman

seasonal Sales

What’s best to buy in March?

Have you ever wondered what are the best months to buy certain items?  Wonder whats on clearance by month?   I have compiled a list of  “when is it best to buy” certain items.  This list is compiled from years of making the most of my money by purchasing strategically.  And one of my big strategies is buy when the best price presents itself.  My What’s Best To Buy This Month series will give you the guideline.

Every month has seasonal hot items: End of season clearance, prime purchase timing and peak season produce/groceries at the best pricing. When you learn what items are at optimal pricing each month, you will begin to save your hard earned money by planning purchases around seasonal deals.

During the year, when I make note of things we need to consider replacing in the house I will wait for the seasonal sale. While I am waiting, it gives me an opportunity to stash a little money away to plan for that purchase.

 

So, What is best to buy in March?  

The seasonal items for MARCH look like this:

Saint Patrick’s Day:  Buy green items you may want for Christmas when they go on clearance.  Food Coloring, decorations, candy sprinkles. Corned Beef and ham on sale this time of year.  Buy extra and freeze.

Mardi Gras: Colored party plates & supplies. Silver, black and purple are great to use for other occasions.

Frozen Food Month:  sales on frozen meals all month long

Seafood and Fish sales in preparation for Lent

As spring arrives, find great buys on winter coats, skis, sweaters, hats, gloves, winter boots, and other cold weather gear.

Annual Easter sales: Ham in the stores (buy extra to freeze) Also look for department store savings on kids clothes, women’s fashions, men’s suits, shirts and ties (stores are pushing the first of a new batch of warm weather clothing).

Watch for vinegar coupons. Print and hold for great sales. I buy all my vinegar used through the year during March/April. (Think canning or cleaning with vinegar).

From now until May, look for travel bargains before the summer travel season kicks in.

Seasonal Produce in March: artichoke, asparagus, avocado, Haas, broccoli, blood oranges, cabbage, carrots, cauliflower, celery, chard, collards, fennel, kale, leek, lemon, lime, mushrooms, onions, orange, peas, radish, rhubarb, spinach, strawberries, & tangerines.

Clearance in March: All things winter — snow shovels, winter clothes & outerwear etc.  Find great sales items follow St. Patty’s Day & Mardi Gras.  Purchase Mardi Gras clearance decorations to use at New Years, the colors are perfect. (beads, celebration horns etc), colored plates & accessories. St. Patty’s day clearance: including themed beer glasses, t-shirts, signs, decorations, and candies. Guinness items often go on sale, too.

Print coupons now and watch for sales~Click Images Below!

NATURAL & ORGANICS ::: CLICK :: HERE

GET SAVING STAR ::: DIGITAL COUPONS::

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Extreme Couponing doesn’t have to mean mountains of stuff

February 16, 2015 9:42 am

by Jennifer Freeman

This is a rather old video Mr. Cameraman and I did, but I am resurrecting it because it shows how I do most of my shopping.   My shopping trips tend to be the polar-opposite of my TLC Extreme Couponing TV shopping trips, they are small in size but extreme in savings.

My definition of extreme couponing is extreme savings. It doesn’t mean clearing out the store. Simply matching store sales and discounts with manufacturer coupons.  We purchased only a few items in this video.  Without coupons, I would have spent $16.64 after coupons it was 1.58 (including tax)

$16.64 Before coupons
-$15.06 in store & manufacturer coupons stacked
=$1.58 OOP ~the extreme savings!

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What’s Best To Buy In February?

February 15, 2015 8:06 am

by Jennifer Freeman

 

seasonal Sales

What’s Best To Buy In February?

Have you ever wondered what are the best months to buy certain items? Wonder whats on clearance by month?   I have compiled a list of  “when is it best to buy” type items.  This list is compiled from years of making the most of my money by purchasing strategically.  And one of my big strategies is buy when the best price presents itself.  My What’s Best To Buy series will give you the guideline.

Every month has seasonal hot items: End of season clearance, prime purchase timing and peak season produce/groceries at the best pricing. When you learn what items are at optimal pricing each month, you will begin to save your hard earned money by planning purchases around seasonal deals.

During the year, when I make note of things we need to consider replacing in the house I will wait for the seasonal sale. While I am waiting, it gives me an opportunity to stash a little money away to plan for that purchase.

So, What’s Best To Buy In February?

 

Valentines Day:  seasonal discounts on flowers, jewelry, gift sets, perfume/cologne, candies, chocolates, stuffed bears, music CD’s, mp3 players, clothes, etc. Print CANDY COUPONS now and use them after Valentine’s day when the candy is 50% off.

Presidents Day:  look for great deals on everything from clothing to flat screen TV’s and laptops, electronics, humidifiers, refrigerators, washing machines, other major appliances, etc.

National Canned Food Month: canned fruit, vegetables, meats: tuna, chicken, salmon, pie fillings, etc.

Pet Dental Health Month — The #1 reason our pets have long-term expensive health problems starts with dental issues!  Veterinarians have big discounts on dental care for your pet.  Call and check their specials, most run dental cleaning specials and getting your pets teeth cleaned will help with warding off expensive health problems later!!

Seasonal Produce Deals: artichoke, asparagus, raspberries, potatoes, strawberries, broccoli, cabbage, carrots, cauliflower, celery, chard, collards, kale, kiwi, leeks, avocado, & spinach.

Whats On Clearance In February?

Clearance:  The day for love is followed by a week of sales. Once Valentine’s Day is done, look for major bargains on heart-shaped boxes of chocolates, flowers, themed candies, greeting cards and wrap, perfumes, and decorative gift boxes.  Print CANDY COUPONS now and use them after Valentine’s day when the candy is 50% off.

Need red, pink or white items for a summer wedding, birthday, or Christmas? Buy up solid colored items now that can be used for other occasions!

Print coupons now and watch for sales~Click Images Below!

NATURAL & ORGANICS ::: CLICK :: HERE

GET SAVING STAR ::: DIGITAL COUPONS::

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Silk Milk Coupon – Get $1 off

February 13, 2015 5:25 pm

by Jennifer Freeman

silk products Silk Milk Printable Coupon

There is a high value $1 off Silk Milk Half Gallon coupon available to print. On Coupons.com just sort by Beverages and look for the coupon!

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Stainless Steel Bowl 6pc Set $18.41

February 13, 2015 4:06 pm

by Jennifer Freeman

amazon 6pc mixing bowls setThere is a beautiful 6pc set of stainless mixing bowls for only $18.41 on Amazon.com these would make for a great housewarming, wedding, or bridal shower present — or a “just because” present to yourself!  This set includes heavy duty ¾, 1½, 3, 4, 5, and 8 quart mixing bowls.  Enjoy free shipping on orders over $35, so this may be a perfect time to order 2 sets for gifts!

(Set of 6) Mixing Bowls Standard Weight Stainless Steel, Mirror Finish, 3/4, 11/2, 3, 4, 5, and 8 Qt

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